Information We Collect
We may collect information you provide to us, including your name, email address, telephone number, property or service details, and communications with us. We may also collect basic website usage information such as browser type, device type, referring pages, and pages visited.
How We Use Information
We use information to respond to inquiries, prepare estimates, schedule and provide tree-care services, communicate about appointments, process offer requests, request service feedback, send messages you have agreed to receive, maintain our records, improve our website, and comply with legal obligations.
SMS and Mobile Information
If you opt in to text messages from Borjak Tree Experts, we use your mobile number and consent record only to provide the messages described when you opted in. Message frequency varies. Message and data rates may apply. You may reply STOP to unsubscribe or HELP for help at any time.
We do not sell, rent, or share mobile phone numbers, SMS opt-in data, or SMS consent with third parties or affiliates for their marketing or promotional purposes. We may share information with service providers that help us deliver our communications and services, but only for those limited purposes. SMS opt-in data and consent are not shared with third parties for marketing purposes.
When We Share Information
We may disclose information to vendors that support our website, communications, and business operations; when required by law; to protect rights, safety, or property; or as part of a business transfer. These providers may use information only to perform services for us and must protect it appropriately.
Data Security and Retention
We use reasonable administrative and technical safeguards designed to protect your information. No online system is completely secure. We retain information only as long as reasonably necessary for the purposes described here and to meet legal, accounting, and operational requirements.
Your Choices
You may ask to access, correct, or delete personal information we hold about you, subject to applicable law. You can opt out of marketing email using its unsubscribe link and opt out of text messages by replying STOP. Opting out of texts does not stop necessary non-marketing communications through other channels.
Children and Policy Updates
Our services are not directed to children under 13, and we do not knowingly collect their personal information. We may update this policy and will post the revised date on this page.
Contact Us
For privacy questions or requests, contact Borjak Tree Experts at daniel@borjaktree.com or (281) 606-3689.